Delivery Time: 7 to 10 business days (Excluding Weekends).
The products featured on our website are located in Australia. All orders will be shipped via Australia Post.
For orders above AUD300, shipping is complimentary throughout Australia via the Australia Post service. If your order is under AUD300, the delivery fee will be automatically calculated at checkout.
Your order will be dispatched after Order Payment Confirmation and Logistic Processing of the order.
Payment Confirmation:
Payment confirmation indicates that everything is in order with your order. This occurs when you complete your purchase and provide your billing details, either by credit card or bank transfer. Payment confirmation can take 1 or 2 business days, according to the rules of credit card operators and responsible banks.
Logistic Processing:
This process begins after payment confirmation. We will handle the dispatch of your product(s) during this time. Your product(s) undergo a rigorous quality test to ensure they are in excellent condition for immediate use. Depending on our stock, some items may be shipped from overseas with similar delivery times.
Logistical Processing typically takes a few hours. Rest assured, we have a specialised team that oversees this process to ensure your peace of mind without the need for constant tracking.
Maximum delivery times:
Payment Confirmation Deadline: 1 business day.
Logistic Processing Time: 1-2 business days.
Dispatch Time: 1-2 business days.
Australia Post Delivery Timeframe: 7 – 10 business days.
Please note that these are maximum deadlines, and you may receive the products before the deadline, which often occurs.
Business days:
All terms are expressed in business days and do not include Saturdays, Sundays, and holidays.
Order tracking:
All our orders come with a tracking code that can be accessed directly on the Australia Post website.
Questions:
If you have any questions about tracking your orders, please contact our Customer Support team. We are here to assist you and address all your concerns. You can reach us via email at admin@tcmcentre.au.
